Trust & Security

Privacy Policy

Last updated: 2 November 2026

MIRAI ALPHA TECHNOLOGY PRIVATE LIMITED (CIN No. U62099KA2026PTC218074) ("Mirai Alpha") understands that the families we work with trust us with information that is personal, financial and often sensitive. Keeping that information secure, using it only to serve our clients and preventing any misuse of it is a top priority for Mirai Alpha. We have adopted this privacy policy (the "Policy") to protect the personal information our clients entrust to us. This Policy governs how Mirai Alpha collects, uses, discloses, stores, secures and disposes of personal information and sensitive personal data or information, in line with the Information Technology Act, 2000 and its rules and the Digital Personal Data Protection Act, 2023.

Information helps us give clear, considered advice. But our most important asset is our clients' trust. Keeping client information secure, and using it only as our clients would want us to, is a priority for everyone at Mirai Alpha.

Definitions

  • Personal Information means any information that relates to a natural person which, directly or indirectly, alone or in combination with other information available or likely to be available to Mirai Alpha, is capable of identifying that person.
  • Sensitive Personal Information means personal information relating to passwords; financial information such as bank account, demat account or other payment details; any other information classified as sensitive under the applicable laws of India; and any such information provided to, received by, stored or processed by Mirai Alpha to provide its services.

1. Applicability

  • This Policy applies to personal information and sensitive personal data or information collected by Mirai Alpha directly from you, through this website, through our early-access and contact forms, and through our electronic communications with you.

2. Purpose of Collection and Use of Personal Information

  1. i.Mirai Alpha collects only the information it needs to understand your situation and serve you. This may include your name, email address and mobile number; information you choose to share about your wealth, such as your investable wealth range, your interests and any notes you add to a request; and, if you become a client, the financial information needed to provide our services. We do not sell personal information and we do not use it to cross-sell third-party products.
  2. ii.We use this information for specific, lawful purposes connected with our services: to respond to your request for early access and assess whether we are a good fit; to verify your identity and process your requests; to provide, personalise and improve our advice and services; to maintain records as required by internal policy, law and regulation; and to protect the security and integrity of our services and of Mirai Alpha.
  3. iii.Mirai Alpha is not responsible for the authenticity of the personal information you provide to us.
  4. iv.Information that is freely available or accessible in the public domain, or furnished under the Right to Information Act, 2005 or any other law for the time being in force, is not regarded as personal information for the purposes of this Policy.

3. Disclosure of Personal Information

The personal information collected by Mirai Alpha shall not be disclosed to any other organisation except:

  • where you have agreed to the disclosure, in a written contract with Mirai Alpha or otherwise;
  • where Mirai Alpha needs to share it with a trusted service provider on a need-to-know basis, in which case we inform them of its confidential nature and require them to protect it to the same standard we do;
  • where we are required to do so by law, regulation, or an order of a court or regulator.

4. Reasonable Security Practices and Procedures

  • The security of personal information is a priority. We protect it with physical, electronic and procedural safeguards that meet applicable laws, and take reasonable steps to protect it from misuse, loss, and unauthorised access, modification or disclosure. We use standard encryption when information is transmitted, and everyone at Mirai Alpha is bound to keep client information confidential.
  • We keep personal information only for as long as we need it for the purposes in this Policy, or as long as the law requires. When it is no longer needed, we delete it or make it anonymous.

5. Contact Information

  • When you submit a request or register with us, you authorise Mirai Alpha to contact you by email, phone call, SMS or WhatsApp about your request and our services. You can ask us to stop at any time by writing to info@miraialpha.in.
  • You may ask us to tell you what personal information we hold about you, to correct or update it, to delete information we no longer need, or to withdraw your consent to its use. Withdrawing consent may limit the services we can provide.
  • To address any discrepancies or grievances related to the personal information held by Mirai Alpha, you may reach out to info@miraialpha.in.

6. Grievance Officer

  • In accordance with the Information Technology Act, 2000 and the rules made under it, the contact details of the Grievance Officer are provided below:
  • Contact: info@miraialpha.in
  • Address: 101, Oxford Towers, HAL Old Airport Road, Bangalore 560017

7. Notice of Change

  • Mirai Alpha may change this Policy from time to time as required. The latest version will always be on this page, with the date it was last updated.

8. Cookie Policy

  • Mirai Alpha's website may use cookies, including cookies from third-party services, to remember your preferences, understand how the site is used and improve your browsing experience. Information collected by third-party analytics cookies is aggregated and anonymous. You are free to disable or delete cookies through your device or browser settings. Mirai Alpha is not responsible for cookies placed on your device by any other website, or for the information they collect.

9. Our Promise to Our Clients

  • We will safeguard, according to strict standards of security and confidentiality, any information our clients share with us.
  • We will limit the collection and use of client information to the minimum we need to serve our clients and administer our business.
  • We will permit only authorised team members, trained in the proper handling of client information, to access it. Anyone who violates this promise will be subject to our disciplinary process.
  • We will not reveal client information to any external organisation unless we have informed the client, the client has authorised it, or we are required by law.
  • We will always maintain control over the confidentiality of our client information.
  • Whenever we hire other organisations to provide support services, we will require them to meet our privacy standards and to allow us to audit them for compliance.
  • We will continuously assess ourselves to make sure client privacy is respected, and conduct our business in a manner that fulfils this promise.